Frequently Asked Questions
VFSMarkets is an international Forex broker. We offer trading services in currencies, commodities, shares, stocks and indices.
You firstly need to open an account on our website. The registration process is pretty straightforward. However, if you experience any problems, our support team is always here for you. Once you’ve registered, you can fund your account and get ready to trade.
With VFSMarkets, you get a reputable broker that is fully committed to fair trading practices and has invested heavily in education, ensuring that our traders are given every opportunity to improve themselves.
With VFSMarkets you can trade various financial instruments such as currencies, shares, commodities, indices and also Cryptocurrencies. In order to get more information on our assets, click here.
Yes, we do. Please contact us in order to switch your account to swap-free or Islamic account.
You can submit a withdrawal request from the “Withdrawal” tab of your profile page. Please do not forget to fill in the comment box for your withdrawal request. Make sure that your free margin, as well as all applicable payment charges, exceeds the amount specified in the withdrawal request.
Learning Forex is not an easy process, due to the fact that every trader is different. However, VFSMarkets offers various Forex learning tools that will help you start your trading journey, from videos and webinars to signals and training courses. To learn more, click here.
The formula is:
Margin level = (Equity/Used Margin) X 100
VFSMarkets offers a number of different promotions to its clients, including promotions to those who want to learn Forex, use trading signals, and so on. To find out more about our promotions please click here.
Leverage means using a small collateral amount for opening a large transaction – for example a 100:1 leverage allows you to open a transaction of $100,000 using collateral of $1,000 only. Your leverage determines both your potential loss and your potential gain. Trading with the use of leverage can maximize profits as well as losses.
For example; in the transaction of $100,000 using only $1,000 in the collateral, a 1% movement in the market may lead to a 100% gain or to a 100% loss; leveraging is what makes the Forex market both dangerous and exciting.
You may trade during all international trading hours, from Sunday at 23:00 GMT to Friday at 22:00 GMT.
Demo and Real Account
If your demo account is inactive for 30 days, it will expire. We kindly ask you to use your account from time to time.
No. The objective of a Forex demo account is to provide you with trading tools to test the Forex market in general, and the use of VFSMarkets trading systems in particular, with no risk to you. We invite you to open your demo account now.
In order to open a real account, simply register, provide us with the relevant documentation and fund your account.
You will be asked to submit your documentation during the registration process:
- A copy of your passport/ID, including your photo in color showing; full name, date of birth, passport/ID expiration date and passport/ID number.
- A utility bill showing your full name and full address.
- A copy of your credit card with only the last 4 digits showing, clearly stating your full name and the card expiration date.
Currency rates change rapidly and they are very difficult to predict. Technical and Fundamental analysis increases the probability of correct forecasting, but there isn’t any specific method in the market that will ensure correct forecasting of all currency movements.
Yes, you can open a number of accounts.
No, we don’t charge any unnecessary fees.
The minimum transaction size is 1000 base units or 0.01 lot.
You can create your own statements on request via the platform.
The spread is the difference between the buying and the selling price of a currency pair.
Registering and Open Account
VFSMarkets is a Forex broker and we are required by law to confirm the identity of all of our traders. For this reason, we are asking from you to provide us with the relevant documentation. These steps are taken to protect both our traders and the company.
Generally speaking, the more we know about your level of experience, the more we can help you trade effectively. Keep in mind that traders have different levels of trading expertise and thus, may need different tools and support to trade.
We ask for your personal information in order to confirm your identity, which is required by law.
The documentation is uploaded during the registration process. Afterward, it is checked by our compliance team. We will notify you about any missing documentation. Also, if you know that some required documentation is missing, you can upload them at a later stage.
You can see all of your submitted documents in the VFSMarkets trader dashboard.
You can make a deposit into your VFSMarkets account with a credit/debit card, Trustly, Neteller, Wire Transfer and more. You can make a deposit via VFSMarkets dashboard.
The minimum deposited amount is $100, with leverage of up to 100:1
VFSMarkets does not allow deposits made by a third-party credit card. If you’ve made a withdrawal, it will be credited to the card used when making a deposit. Your account name and the name appearing on the credit card must be the same.
No, there are not any extra charges.
You can withdraw your funds by completing a withdrawal request via VFSMarkets dashboard. You may withdraw funds at any time.
VFSMarkets complies with all relevant regulatory requirements and as such all withdrawals are processed within 24 hours. Please note that funds can take longer to reach you depending on your withdrawal method.
No. There are no charges when making a withdrawal. However, any charges required by your bank for the transfer are solely your responsibility.
No, you can only withdraw your money via the method you used when making a deposit.
Even though there are no strict rules, VFSMarkets will need to take several factors into consideration in order to ensure comfortable partnership conditions for both parties involved. To find out more about the benefits of becoming an IB, visit our Introducing Broker page. Alternatively, you can contact us by email at email@example.com
We’d be happy to look further into your proposal. Please contact us via email: firstname.lastname@example.org
If you want to add a link to VFSMarkets to your website, please contact us at email@example.com for our review.
Regulation and License
All client funds are held in top tier banks in segregated accounts.
We can ensure you that your personal details are kept secure. You can update your personal information at any time. We use SSL security systems to guarantee the full protection of your personal information.
You can find our legal documents on our legal page.